Acceptable use policy
Version 1, in force from 21 Oct 2026.
Working draft pending legal review (WP0.9). Not for real patients.
A practice using VirtualDoc must not: 1. Advertise in a way the HPCSA rules do not allow, including claims of superiority, testimonials, or guarantees of a result. 2. Use the platform to practise exclusively through telehealth, or treat patients who are outside South Africa. 3. Share sign-in details, or let anyone who is not a member of the practice use its workspace. 4. Upload malware, try to reach another practice's data, or test the platform's security without written permission. 5. Use patient information for any purpose other than the patient's care and the practice's lawful administration. 6. Send messages to patients who have not agreed to receive them.
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