Sub-processors

The service providers that process data for VirtualDoc. Practices are told at least 30 days before a new one is used.

In use

Sub-processors in use
NamePurposeDataLocationFrom
SupabaseDatabase, authentication and file storageAll practice and patient records, encrypted at rest; sensitive fields also encrypted with a key per practiceUnited Kingdom (London, AWS eu-west-2)
Pending the POPIA section 72 position (OQ-V03, WP0.3)
21 Oct 2026
VercelApplication hosting and serverless functionsRequests in transit; no records storedUnited Kingdom (London, lhr1)
Pending the POPIA section 72 position (OQ-V03, WP0.3)
21 Oct 2026

Announced changes

None announced.